Skycap@ Miami International Airport

skycap5Skycapping at Miami International Airport

Skycaps are the first to greet and acknowledge the passengers in any airport. They’re the porters outside the doors of the airport, but they’re not airline employees. They work for tips mostly, and are the hardest working people in the industry.

I was a part-time skycap off and on for 16 years. I also trained the new hires in how to greet passengers, check in the bags and do whatever was necessary to get the bags to their proper destinations.

When I worked at Miami International, there was always problems with the baggage systems because the airport was too small for the volume of daily passengers and bags. It could take two hours after arriving in Miami to claim your bags!

I did my best to improve the situation, learned every trick in the book, and had connections in the tickets counter and on the ramp. If you got me as your skycap, your bag would be on your plane, no matter what. When others have made mistakes, I’ve run through the airport with bags to get them on the plane. Before 911, as long as it stayed below the weight limit, my customers could ship anything anywhere in the world — and they did.

Unfortunately, baggage handling, in general, is the most corrupt area in any airport, and that’s still true. The corruption start at curbside and ends on the ramp. That’s the pipeline where I met the Columbia Cartel.

Excerpted from the forthcoming memoir, The Baggage Handler.

4 Responses to Skycap@ Miami International Airport

  1. Diana Aqra says:

    NIce, i would LOOOVE to talk to you more. When is your book coming out?

  2. Thank you for reading my blog…this looks like a fascinating read…

    • J J Gonzalez says:

      My name is Iris. I was his girlfriend. The reason I am writing to you on James’ Blog is because I wanted to let all his bloggers know that he has passed away on Saturday, December 21, 2013. He has died of an pneumonia. His body was found in his apartment by his best friend Jay Valerio on Monday, December 23rd. He never mentioned to anyone that he was ill or feeling ill. It has been a devastation to me and all his love ones. He was my best friend and the greatest guy you could ever meet. I pray everyday that God has him in his Glory.

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